In the unlikely event that goods should arrive damaged or faulty, we may provide a replacement item or refund as appropriate. Please contact us immediately in the event of damage or faults (see Contact Us page and instructions below), we do not advise to attempt to repair any mechanisms yourself and do not discard any items or packaging as it may be required for reference by ourselves or the courier.
Our products come with a 28-day money back guarantee. During this time period you can inspect the items you have paid for and providing they are not used or tampered with, return them for an exchange or refund.
The refund will return to your original method of payment and total the cost of the returned items, minus a 15% Restocking Fee. The restocking fee may also apply for orders cancelled before dispatch so we urge customers to discuss any concerns with our customer care team prior to ordering.